Effective Date

April 28, 2025

Introduction

This Privacy Policy applies to Proper Painters (https://www.properpainters.com) (hereinafter “The Company”). At Proper Painters, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services.

Information We Collect

Personal Information

We collect information you provide when filling out forms, contacting us, or using our services, including:

• Name
• Email Address
• Phone Number
• Project Details

Usage Data

To enhance user experience and website performance, we may collect:

• IP Address
• Browser Type
• Pages Visited

How We Use Your Information

Your information is used to:

• Respond to inquiries and follow up on your requests.
• Improve our website and services based on user feedback and analytical data.
• Send appointment reminders, project updates, and billing information.

SMS Consent and Phone Numbers

Phone numbers collected for SMS communication will only be used to provide service-related updates. We do not share or sell phone numbers to third parties.
By opting in, you agree to receive appointment reminders, project updates, and billing notices.
You may opt out at any time by replying STOP to our messages.

Removal of Information

You may request to have your personal information removed from our database at any time. Simply contact us at Office@ProperPainters.com, and we will process your request promptly.

Secure Storage

Your information is stored in secure databases protected by firewalls and industry-standard security measures to prevent unauthorized access.

Cookies and Tracking

Cookies

Our website may use cookies to enhance functionality and analyze user behavior.

Tracking Tools

We use third-party tools, such as:

• Google Analytics
• Facebook Pixel

You can manage or disable cookies through your browser settings.

Working with Google

We may use Google’s marketing technology to display ads based on previous interactions with our website.
Users can manage or opt out of these ads through Google’s Ads Preferences Manager or the Network Advertising Initiative opt-out page.

Embedded Content

Our website may feature embedded content (videos, images, articles) from third-party sites. This content behaves as if you visited the external website directly and may collect data about your interactions.

Data Retention

We retain personal data as needed for business or legal purposes. For example:

• Comments and metadata may be stored indefinitely.
• Registered users may update or delete their information at any time.

Your Rights

You have the right to:

• Request access to your personal data.
• Request deletion of your personal data (subject to legal obligations).
• Opt out of marketing communications.

To exercise these rights, contact us at Office@ProperPainters.com.

How We Protect Your Data

We implement industry-standard security measures, including:

• Encryption
• Secure servers
• Restricted access to sensitive information

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date.

Questions

If you have any questions or concerns, please contact us:
Proper Painters
Email: Office@ProperPainters.com
Phone: 804-592-6929
Website: https://www.properpainters.com